Welcome to the BSR Car Rental Service FAQ page! We are committed to providing you with a seamless and enjoyable rental experience. Here, you’ll find answers to some of the most commonly asked questions. If you have any additional queries, please do not hesitate to reach out to us.
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When picking up a car from a rental company, you typically need to provide the following documents:
Valid Driving License: Ensure it is not expired and recognized in the country of rental (international license may be required for foreigners).
Identification Card: A government-issued ID, such as a national ID card.
Passport: If you’re a foreigner, this is often required to confirm identity and travel details.
Proof of Address: Utility bill, bank statement, or any official document showing your current address.
Local Address in Mauritius: For visitors, proof of the address where you are staying (e.g., hotel booking confirmation or host details).
Credit/Debit Card: For payment and deposit purposes (ensure sufficient funds are available
Yes, Please ensure to bring a document indicating the child’s age when you pick up the car.
If you lose your booking voucher, please contact us immediately for assistance.
Yes, you can cancel your car reservation if it is at least 48 hours before the scheduled delivery. Please note that late cancellations will result in no refund.
We accept the following payment methods:
- Cash Card
- Internet Banking
- Bank Transfer
- PayPal
No, there are no additional local fees required.
Our car rental service includes the following additional features:
- Airport delivery and pick-up
- Delivery and pick-up from hotels or any location around the island
- Transfer from the airport to the hotel and vice versa
- Day tours with a driver and guide
Please note that these extra services are available at an additional cost.
Yes, to modify your reservation, please contact us directly.
We take great care of our clients and, for their convenience, we provide multiple easy options to contact us. You can reach us through the live chat option, the Contact Us page, or via email at help@bsrcarrental.com